A Story of Two Panties: Bloomers and Underoutfit

Hiya stunning individuals. As we speak I’m bringing you a candid (and cheeky!) story about two very completely different two panty purchasing experiences: Bloomers and Underoutfit. Since my final set of surgical procedures, I’ve placed on some weight and my physique has modified form. Nothing incorrect with that, however my juicy, luscious booty now has a thoughts of its personal and retains making an attempt to devour my underwear.

And pay attention, I like insurgent second, however going commando throughout a exercise? Not for me.

So I went on a mission. I needed to search out comfortable, boyshort panties that really keep in place—and ended up testing Bloomers and Underoufit. Spoiler: I made a couple of errors I don’t need you to repeat.

Mistake #1: I Didn’t Learn the High-quality Print

In my pleasure to attempt one thing new, I fully skipped checking the return and alternate insurance policies for Bloomers and Underoutfit, a rookie transfer. Bloomers, particularly, has a coverage that made me want I’d been extra cautious. For those who’re contemplating purchasing with them, do your self a favor: learn the return guidelines first. Usually I’m meticulous about these items, however life has been chaos these days and I let it slide. Lesson realized.

Mistake #2: I Didn’t Seek the advice of the Lingerie Oracle

Why I didn’t verify The Lingerie Addict’s website first to see her critiques on Bloomers and Underoutfit, I’ll by no means know. She’s mainly lingerie royalty. If anybody may’ve steered me towards the suitable match, it’s Cora. Subsequent time, I’ll be consulting her knowledge earlier than hitting “add to cart.”

Bloomers Panties Expertise Overview

I first found Bloomers, an intimates model that prides itself on inclusivity, whereas trying to find underwear that really works with, not towards, my physique. What made me hit purchase wasn’t simply the beautiful packaging or dimension vary; it was this line from their website:

“The actual fact is that over the course of your life, your hormones undergo completely different phases. These phases not solely form your reproductive well being, but in addition your physique form and the way you view your sexuality.”

That assertion stopped me in my tracks. Lastly, a model that will get it. Our our bodies shift via perimenopause, menopause, post-surgery, postpartum, and people modifications need to be met with consolation, not compromise.

On prime of that, I liked studying that Bloomers provides again by donating underwear to ladies in want via The Underwear Mission. That sort of mission-driven strategy issues to me.

Bloomers Return Coverage

As I discussed earlier, I made the error of not studying the return coverage earlier than making my buy. For those who determine to buy with Bloomers, please study from my expertise. I personally discover their return coverage unfriendly to clients. The requirement to postmark your return inside simply seven days feels unreasonably quick. Moreover, the 15% restocking payment utilized when returning 4 or extra gadgets comes throughout as unnecessarily punitive.

The above images are screenshots of Bloomers Refund and Trade Coverage on their web site from Might 2025.

The Order

I positioned my order with  Bloomers on Sunday, Might 4, and the model shipped rapidly. My bundle arrived by Might 8, 2025, which I appreciated.

Included with my order was a “free” black belt bag. I didn’t assume a lot of it, since when I need to put on a black belt bag, I all the time attain for my beloved Sourpuss Leda Competition Studded Gothic Hip Bag. It’s a constructed to final hipbag that I’ve had for almost a decade and it continues to be my go-to.

I determined to take a look at out a pair of the Bloomers Pantyloon Slip Shorts. Sadly, my delicate pores and skin did not agree with their lace. After solely a few hours of put on, I developed a rash between my thighs from the irritation.

To be truthful, I don’t consider this would occur to everybody. I know my pores and skin is significantly reactive, so I chalk this up to a private sensitivity. I don’t blame Bloomers for the rash. What I do take concern with is their return coverage, which I don’t really feel is significantly form to clients.

The Return

On Saturday Might 10, I contacted  Bloomers to ask about returning the unopened gadgets. I heard again from the model on Monday Might 12, which is very cheap for a small firm.

In their response, they initially provided a free alternate for their feather lace type as a substitute. I declined and clarified that I most well-liked a return. The consultant let me know that returns should be postmarked inside seven days of the return request, which means I wanted to ship my gadgets by Might 17. It felt dangerous that as a result of I contacted them on a Saturday with the return request, it needed to be postmarked by Friday, after I didn’t even hear from the corporate till Monday. Except I misunderstood their customer support on this level, nevertheless it didn’t appear seemingly, particularly contemplating the observe up emails.

One of the colours I ordered, Dragon Fruit, was mentioned to be restricted version and ultimate sale. I was instructed that beneath regular circumstances it would not be eligible for return, however they would make a particular exception for me. I appreciated the gesture, although I was a bit confused since the coloration was nonetheless listed on their web site with out any point out of being restricted version or ultimate sale. That could have merely been a web site oversight.

As a result of I hadn’t but notified them that I’d mailed the return, I acquired a follow-up e-mail on Might 15 reminding me that I wanted to ship it out in order to obtain my refund.

Bloomers supplies a pay as you go return label, however it comes at a price. They deduct $7 from your refund—so returns aren’t free. Bloomers did give an possibility of mailing the product again with out utilizing their label, so you possibly can probably pay lower than the $7 to ship it again.

The Third Mistake

I packed up the field with the Bloomers panties, believing I had included all the gadgets I bought alongside with every part else they had despatched me.

On Might 16, I dropped the bundle off at the UPS retailer and emailed Bloomers to let them know it was on the means. I additionally shared that I was disillusioned the merchandise didn’t work out for me.

At that level, I assumed the return course of was full and that the subsequent message I’d obtain would be affirmation of my refund.

Free Bag Difficulty

On Might 19, Bloomers emailed me to let me know I wanted to return the “free” black belt bag. I was genuinely confused. I had believed I’d despatched every part again, together with the “free” laundry luggage and that belt bag. Sadly, I hadn’t realized I missed it.

Their message defined that my refund was on maintain till they acquired the belt bag. They supplied one other $7 delivery label so I may ship it again. Alternatively, they mentioned I may be charged $13 for the “free” merchandise I by no means requested for, by no means needed, and had no possibility to exclude from my order in the first place.

To be clear, Bloomers was refusing to course of my refund for the panties until I returned this belt bag—an merchandise I didn’t order and had no management over receiving. It wasn’t doable to take away it from my cart, and I had merely forgotten to embody it when returning every part else.

I’m certain I’m not the solely particular person who would possibly overlook one thing like this, particularly when it’s an unsolicited present. So, I printed the second $7 delivery label, boxed up the belt bag, and despatched it again. I was positively pissed off to be paying delivery twice in order to full a return that felt far extra difficult and irritating than it wanted to be.

Last Ideas of Bloomers

Based mostly on my expertise, I can’t advocate purchasing with Bloomers.

Whereas their merchandise are visually interesting and their messaging is inclusive, the actuality fell quick for me. The supplies did not agree with my delicate pores and skin, which I can perceive could not be the case for everybody. What’s more durable to overlook is the inflexible and customer-unfriendly return coverage.

Charging for return delivery is one factor, however holding a refund hostage over a so-referred to as “free” merchandise I by no means requested for, and had no possibility to decline, left a dangerous style. The back-and-forth, the further delivery prices, and the lack of flexibility made the course of irritating from begin to end.

At the time of writing, I nonetheless have not acquired my refund from Bloomers.

If you’re contemplating putting an order, I urge you to learn all the high-quality print and be ready for a return course of that places the burden squarely on the buyer.

Underoutfit Expertise Overview

Underoutfit was based by the behind-the-scenes consultants who helped form designs for main manufacturers like Victoria’s Secret, Spanx, Nike, Maidenform, Triumph, and Lululemon. The corporate presents itself with a transparent mission:

“To design bras that really feel pretty much as good as they appear, made with the information and precision that solely many years of expertise can deliver. No shortcuts, no compromises, and no middlemen telling us what ladies ought to need.”

I genuinely respect Underoutfit’s trend pedigree and their dedication to creating snug, practical merchandise. Their boyshort design seemed precisely just like the sort of underwear I’ve been trying to find, one thing that really stays put and presents full protection. That mixture of considerate design and expertise is what satisfied me to present them a attempt.

Underoutfit Return Coverage

The photographs beneath are of the Underoutfit return coverage as of Might 20, 2025 from their web site.

There’s an evening and day distinction to my eyes within the very client pleasant Underoutfit returns and refunds coverage.

The Order

I positioned my order for the Underoutfit Smoothing at Waist Boyshorts on Might 13, and the delivery was impressively quick, as my bundle arrived simply three days later on Might 16.

That similar day, I acquired a welcome e-mail from Underoutfit. One element that stood out to me is that they assign every buyer a devoted assist contact. Mine was Donna, who was out there to reply any product questions or provide assist. That private contact actually made the expertise really feel extra considerate and human.

I ordered each a dimension small and a dimension medium since I was between sizes. Whereas the small technically match, the medium was noticeably extra snug. And the greatest half? This type really stays in place. No extra battling my booty making an attempt to eat my underwear. They’re snug, flattering, and do precisely what I want them to do. Or so I assumed.

The Downside

Whereas I used to be initially impressed with the match and luxury of Underoutfit, I rapidly observed one thing vital was lacking. The underwear didn’t seem to have a 100% cotton gusset. I emailed Donna to ask for clarification, and he or she confirmed that the material was 65% nylon and 35% spandex, with a constant texture all through.

My coronary heart sank.

For me, a 100% cotton gusset is completely important. It performs a vital position in sustaining good hygiene and helps scale back the chance of points resembling yeast infections. No matter how effectively a pair of underwear suits, I can’t overlook this element.

I replied and defined that the shortage of a cotton gusset made the product unsuitable for me. The crew responded with understanding and directed me to their returns portal. I accomplished the return course of with none problems.

Best Return Ever

Utilizing the Underoutfit returns portal was extremely easy. I simply entered my order quantity and zip code, answered a couple of fast questions, and I used to be performed.

To my shock, I acquired my refund the exact same day.

I additionally acquired an e-mail from Underoutfit that mentioned:

“We’ve got acquired your return request. You don’t have to return your merchandise(s) to get your alternate or refund. We encourage you to donate your calmly used product or give it to an individual in want. We’ll concern your refund, present card, or alternate as soon as we’ve processed your return.”

I used to be genuinely shocked, in one of the simplest ways.

After the continued frustration with Bloomers, the expertise with Underoutfit was a breath of recent air. Their customer support was considerate, respectful, and environment friendly. I didn’t count on to be instructed to maintain or donate the gadgets, and I actually didn’t count on such a quick refund. Most significantly, I felt revered as a buyer.

Whereas I used to be shocked to not must return the underwear, I used to be additionally relieved. They resolved the difficulty rapidly and with out making me leap via hoops.

And simply to be clear, as a result of my order was beneath $85, they didn’t refund the delivery fee of $3.99. I had no issues with this delivery fee not being refunded as a result of: a. it was fairly cheap and b. the model made the method buyer pleasant.

Last Ideas on Underoutfit

Though I select not to put on underwear with out a 100% cotton gusset, I wholeheartedly advocate Underoutfit primarily based on their excellent buyer service and hassle-free return course of. My expertise with the model was easy, respectful, and refreshingly customer-centered.

As a result of of that, I would completely contemplate buying different merchandise from Underoutfit in the future. A firm that treats its clients effectively is all the time value protecting on your radar.

Bloomers and Underoutfit: A Buyer Service Actuality Verify

After interacting with each Bloomers and Underoutfit by way of e-mail, the distinction in buyer expertise may not have been extra stark.

With Bloomers, the communication felt strained. Whereas their tone was well mannered on the floor, there was an undercurrent of irritation each time I introduced up an concern. Their messages repeatedly emphasised that returns should be postmarked inside seven days or no refund would be issued. That language, although seemingly supposed to make clear coverage, got here throughout as inflexible and vaguely threatening. It felt much less like buyer care and extra like buyer containment.

In sharp distinction, Underoutfit made me really feel heard from the begin. I was assigned a actual particular person to assist with questions, and each e-mail I acquired felt heat, skilled, and solution-centered. When I introduced up my considerations about the gusset, they responded with empathy and supplied a return possibility with out fuss. I was shocked and impressed when they processed my refund the similar day—with out requiring the product to be returned. That form of belief and customer-first perspective is uncommon, and it made a lasting optimistic impression.

Bloomers and Underoutfit really gave me an evening and day expertise with their customer support. I vastly choose one to the opposite primarily based on my private experiences.

Different Underwear Woes

For 2 years I had nothing however optimistic experiences with Feelingirl, however my luck ran out not too long ago after I ordered extra of their no underwire seamless on a regular basis bras. My order from April 30 arrived Might 5 and was lacking one merchandise. I allow them to know instantly. It’s now Might 20 and I’m nonetheless lacking the bra. The way it takes them nearly a month to right an issue, I don’t know. Most of my orders of their merchandise have been by way of Amazon, however I attempted ordering straight from them and had this concern. I’ll follow Amazon sooner or later or possibly discover a completely different model.

What’s Subsequent: Spanx

The subsequent pair of panties I determined to attempt in my search for the good match is the SPANX SPANXshape ExtraOrdinary Boyshort. Whereas the product itemizing on their web site does not point out a 100% cotton gusset, I reached out to their buyer service crew prior to buy for clarification, in addition to frolicked studying their returns coverage. Spanx confirmed that this type does, in truth, have a 100% cotton gusset.

I additionally steered to Spanx to add this info to their product pages and FAQ part, since I initially searched each areas earlier than resorting to e-mail. Their response was considerate and skilled:

“Your suggestion on itemizing this info extra clearly on each product pages and our FAQ is extremely beneficial, and I’ll make certain it will get handed alongside for evaluation.“

Visually, the Spanx SPANXshape ExtraOrdinary Boyshort appears very comparable to the Underoutfit design, however with the key distinction of together with the gusset I require. If the match lives up to my expectations, these may be the reply to my ongoing panty wrestle.

Fingers crossed that Spanx solves my points that Bloomers and Underoutfit had been unable to.

Bloomers and Underoutfit: Last Verdict

Bloomers and Underoutfit are two of the latest intimates manufacturers that I’ve bought from that I discovered alone, moderately than asking a buddy for a suggestion.

If you are trying for full-protection, stay-put underwear and do not want a 100% cotton gusset, Underoutfit is completely value making an attempt. Their boyshort design didn’t bunch or get swallowed by my booty—and the buyer service was distinctive.

On the different hand, whereas Bloomers markets itself as body-optimistic and inclusive, my expertise did not mirror that mission. Between the irritating lace, the complicated return coverage, and the insistence on sending again even a free merchandise, I walked away pissed off and disillusioned.

Typically the largest distinction between manufacturers is not simply the product, however how they deal with you when issues go incorrect. Underoutfit dealt with it with grace. Bloomers did not. Between the 2, Bloomers and Underoutfit, which have you ever tried? Which do you favor? Have you ever tried Spanx?

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